Privacy Policy

RentGrandBend is committed to protecting the privacy of our users. This policy explains how we collect, use, store, and protect your personal information. By using our Site, you consent to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information from our users:

• Name
• Email address
• Mailing address
• Phone number
• Payment information (including credit card number)
• Booking history and preferences
• Communication preferences

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies collect information about your browsing behavior, device, and preferences. For more information on how we use cookies and tracking technologies, please refer to our Cookies Policy.

How We Use Your Information

We use the personal information we collect from you for the following purposes:

• To process and manage your bookings and payments
• To communicate with you about your bookings, account, and our services
• To provide customer support and respond to your inquiries
• To personalize your experience on our website
• To improve our website, services, and offerings
• To send you marketing communications, with your consent
• To comply with legal obligations
• To communicate with you about your bookings and our services

Sharing Your Information

We may share your personal information with third-party service providers who help us operate our Site and provide our services. These service providers are contractually obligated to protect the confidentiality and security of your personal information and are prohibited from using your information for any other purpose.

We may also disclose your personal information to law enforcement agencies, government authorities, or other third parties if we believe that such disclosure is necessary to comply with applicable laws or regulations, to respond to a subpoena, court order, or other lawful request for information we receive, or to protect our rights or the safety of our users or others.

Data Protection

We take data protection seriously and have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure your personal information from unauthorized access, disclosure, alteration, or destruction.

Legal Basis for Processing Personal Data

We rely on the following legal bases for processing your personal data:

• Performance of a contract: Processing your personal data is necessary for the performance of a contract between you and RentGrandBend.com, such as processing your bookings and payments.
• Consent: With your consent, we may send you marketing communications or process your personal data for other purposes.
• Legitimate interests: We may process your personal data based on our legitimate interests, such as improving our services and website, conducting data analytics, and protecting our legal rights.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. The criteria we use to determine the retention period include the nature of the data, our legal and regulatory obligations, and the need to resolve disputes or enforce our agreements.

Disclosure of Your Personal Data

We may disclose your personal data to the following parties:

• Service Providers: We may share your personal data with third-party service providers who assist us in providing our services, such as payment processors, IT service providers, and customer support providers. These service providers are contractually bound to process your personal data only as instructed by us and in compliance with applicable data protection laws.
• Business Partners: We may share your personal data with trusted business partners who offer related products or services, with your consent.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests from public authorities (e.g., court orders, government agencies).
• Protecting Rights and Safety: We may disclose your personal data to protect the rights, property, or safety of RentGrandBend.com, our users, or others.

International Data Transfers

We may transfer your personal data to recipients located in countries outside the European Economic Area (EEA) that may not provide the same level of data protection as your home jurisdiction. In such cases, we will ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws. To obtain a copy of the relevant safeguards, please contact us using the contact information provided at the end of this policy.

Your Rights

You have the right to access, update, and delete the personal information we hold about you. You may also withdraw your consent to our collection and use of your personal information at any time by contacting us at privacy@rentgrandbend.com

As a data subject, you have certain rights regarding your personal data under the GDPR. These rights may include:

• Right to access: You have the right to request access to the personal data we hold about you and receive a copy of it.
• Right to rectification: You have the right to request the correction of inaccurate or incomplete personal data.
• Right to erasure: You have the right to request the deletion of your personal data under certain circumstances.
• Right to restrict processing: You have the right to request the restriction of processing your personal data under certain circumstances.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another data controller, where technically feasible.
• Right to object: You have the right to object to the processing of your personal data under certain circumstances, including for direct marketing purposes.
• Right to withdraw consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
• Right to lodge a complaint: If you believe that we have violated your rights under applicable data protection laws, you have the right to lodge a complaint with the supervisory authority in your country of residence.

To exercise your rights or for any inquiries regarding your personal data, please contact us using the contact information provided at the end of this document.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children under the age of 16. If we become aware that we have inadvertently collected personal data from a child under the age of 16, we will take steps to delete it as soon as possible. If you believe that we may have collected personal data from a child under the age of 16, please contact us using the contact information provided in Section 10.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time & may update this Policy from time to time to reflect changes in our practices or legal obligations. Please review this policy periodically for the latest updates. The revised policy will be effective upon posting on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy or our use of your personal information, please contact us at privacy@rentgrandbend.com

Last Updated: May 27, 2023